Retail and finance

Integrated approach to facility management in the retail and financial sectors

Retail is one of the fastest-changing industries and is often at the forefront of technological innovation and digital transformation. There is increasing pressure to make a profit, keep costs down and meet customers' 24/7 needs. Iris understands better than anyone that the physical store is vital. Thanks to our operational efficiencies and geographic spread, both headquarters and retail stores save costs, improve customer experiences, safeguard your operations and increase revenue in a sustainable way. Continuity, safety, maintenance, a clean retail space and engaged staff are indispensable for a unique customer experience.

The banking industry must also deal with facilities management in a cost-effective manner, both to improve customer experiences and to ensure that transactions are conducted in a safe and secure environment. Physical locations remain a key strategic asset. Therefore, our experts work closely with you to support your business objectives, reduce your operational costs and improve and strengthen customer relationships.

The human aspect remains essential and is even increasing. The increasing automation and digitalization ensure that human contact is becoming scarce, and what is scarce increases in value. Let that be precisely a strength of Iris in which we would like to excel even further.